Empowering the NDIS Industry with Innovative Technology

Implementation timelines vary based on your organization's size and complexity. Most standard implementations take 2-6 weeks from start to finish. This includes data migration, staff training, and full system setup. We provide a detailed project timeline during our initial consultation, so you'll know exactly what to expect.

Absolutely. All our solutions are built from the ground up with NDIS guidelines, quality and safeguards requirements, and data security standards in mind. We regularly update our systems to ensure ongoing compliance with any changes to NDIS regulations. Our compliance team monitors all regulatory updates and implements necessary changes automatically.

We offer comprehensive 24/7 support through multiple channels including phone, email, and live chat. Our support team consists of NDIS industry experts who understand both the technical aspects and the operational challenges you face. We also provide regular training sessions, video tutorials, and maintain an extensive knowledge base.

Yes, we specialize in system integration. Our platforms can connect with most existing NDIS management systems, accounting software (like Xero, MYOB), communication tools, and other business applications. We use modern APIs and have pre-built connectors for popular systems. Custom integrations are also available for enterprise clients.

We offer a 14-day free trial for all our platforms, plus a 30-day money-back guarantee. During the trial, you'll have access to all features and receive full support to help you evaluate the solution. We can also set up a personalized demo with your actual data to show you exactly how the system would work for your organization.

Data security is our top priority. We use enterprise-grade encryption, secure cloud infrastructure, and follow strict Australian privacy laws. Our systems are regularly audited for security compliance, and we maintain ISO 27001 certification. All data is stored in Australian data centers, and we never share or sell any client information.

Absolutely! We work with NDIS organizations of all sizes, from sole traders to large multi-site providers. Our Starter plan is specifically designed for smaller providers, offering all essential features at an affordable price point. We believe every NDIS provider deserves access to quality technology, regardless of their size.

We provide comprehensive onboarding including live training sessions for your team, video tutorials, step-by-step guides, and ongoing support. Our training is role-based, so administrators, support workers, and managers each receive relevant training for their specific needs. We also offer refresher training and regular webinars on new features.